FAQ, Policy and Care

Return Policy

Sinks are heavy and return shipping is expensive, which is why our policy is Exchange Only! We welcome you to come and see the products in person prior to making a decision if possible.

Sink Dimensions

Sinks have individual dimensions as they have been cut to utilize the material best. Please, note that the drain sizes vary as well. Many of our sinks have a drain size of 1 3/4″ and some are at 1 1/2″ to 1 7/8″. Larger drain sizes are produced as a safety measure since sinks do not have an overflow. Refer to the description of each one sink for exact dimensions.

Shipping and Delivery

All sinks are in stock in our New Jersey warehouse. We ship throughout the continental USA with UPS and tracking confirmation. Delivery time is usually about a week.

Quality Assurance

Luca selects the raw materials personally. Each sink is completely made by hand, so each is a unique work of art and will vary in color and dimensions. Our sinks are not mass produced.

Care and Maintenance

Natural Stone Sinks are easy to clean and maintain. You can prevent hard water deposits and stains from developing by cleaning regularly with a granite and marble cleaner, such as StoneTech Revitalizer Cleaner & Protector. Do not use acidic household cleaners or cleaning wipes with harsh or abrasive chemicals, or any cleaners with abrasive material added, as these will damage and scratch the natural stone. To keep your sink’s natural shine you should reseal it once or twice a year with a product such as StoneTech Heavy Duty Sealer by Dupont. If staining occurs, use a standard stone and tile stain remover. For more difficult stains, apply a granite poultice product directly to the stain.

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